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ICCRMR · Registering as Listener

International Conference on Customer Relationship Management and Retention

21 - 22 Dec 2026 Macau, China Standard / Physical Participation
Listener Registration
$125
virtual · $155 in person
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Registration summary

ConferenceICCRMR
ModeStandard / Physical
ParticipationListener
Registration fee$155.00
Bank charges (5.8%)$8.99
Total payable$163.99
Includes all bank processing charges — the amount above is exactly what will be charged.

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Benefits of Registering as Listener

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Conference Kit / Materials
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• Conference Session Tracks •
SDGs
SDG-Aligned Research Themes

ICCRMR conference tracks support global knowledge exchange, innovation, and sustainable development priorities across diverse disciplines.

SDG 8 - Decent Work and Economic Growth SDG 9 - Industry, Innovation and Infrastructure SDG 12 - Responsible Consumption and Production
01 Innovations in Customer Relationship Management Systems +
This track explores the latest advancements in CRM technologies and their impact on customer engagement. Participants will discuss how these innovations enhance customer interactions and drive retention.
02 Data-Driven Strategies for Customer Retention +
This session focuses on the application of data analytics in developing effective retention strategies. Attendees will examine case studies that illustrate the use of predictive analytics to improve customer loyalty.
03 Personalization in Marketing: Enhancing Customer Experience +
This track investigates the role of personalized marketing in shaping customer experiences. Discussions will center on techniques for tailoring communications and offers to individual consumer preferences.
04 The Impact of Loyalty Programs on Customer Behavior +
This session delves into the effectiveness of loyalty programs in fostering customer retention and satisfaction. Researchers will present findings on how these programs influence consumer purchasing decisions.
05 Customer Engagement Strategies in the Digital Age +
This track examines innovative approaches to customer engagement in an increasingly digital marketplace. Participants will share insights on leveraging digital channels to enhance customer relationships.
06 CRM Strategies for Enhancing Customer Satisfaction +
This session focuses on strategic frameworks for improving customer satisfaction through effective CRM practices. Experts will discuss the alignment of CRM initiatives with customer expectations.
07 Consumer Behavior Insights for Effective CRM +
This track explores the intersection of consumer behavior and CRM strategies. Presenters will analyze how understanding consumer psychology can inform better customer relationship practices.
08 Marketing Automation: Streamlining Customer Interactions +
This session highlights the role of marketing automation in optimizing customer relationship management. Participants will discuss tools and techniques for automating customer communications and engagement.
09 Client Management Techniques for Sustainable Relationships +
This track focuses on best practices in client management to foster long-term relationships. Discussions will include strategies for maintaining client satisfaction and loyalty over time.
10 Customer Segmentation and Targeting in CRM +
This session examines the importance of customer segmentation in developing targeted CRM strategies. Attendees will explore methodologies for effectively categorizing customers to enhance marketing efforts.
11 Evaluating Customer Lifetime Value in CRM Practices +
This track investigates the concept of customer lifetime value and its significance in CRM decision-making. Researchers will present methodologies for calculating and leveraging CLV to inform retention strategies.