Flex Conference (Physical / Digital)

International Conference on Data-Driven Customer Relationship Management - (ICDCRM-27)

29th - 30th January 2027 , Savar Upazila - Bangladesh

Registration Options

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Call For Papers

The (ICDCRM-27) emphasizes interdisciplinary collaboration by bringing together experts from diverse fields. It encourages research that integrates multiple perspectives to address complex global challenges.

Key areas such as Data Analytics, Marketing, Business are explored to promote cross-domain knowledge exchange and collaborative innovation.

Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Data-driven strategies for customer engagement
  • Impact of CRM on customer loyalty
  • Technological advancements in CRM systems
  • Challenges in implementing CRM solutions
  • Customer data privacy and ethical considerations
  • Case studies of successful CRM implementations
  • Future trends in customer relationship management
  • Integrating CRM with marketing strategies
  • Data analytics for customer insights
  • Collaboration across departments in CRM
  • Customer segmentation and targeting strategies
  • Role of AI in enhancing CRM systems
  • Real-time customer feedback mechanisms
  • Personalization strategies in CRM
  • Impact of social media on CRM practices
  • Training for effective CRM usage
  • Innovative tools for CRM analytics
  • Measuring CRM effectiveness and ROI
  • Customer journey mapping and CRM
  • Future workforce in customer relationship management

Assessment

All submissions will undergo peer review to ensure quality and interdisciplinary relevance. Accepted papers will be presented and considered for publication in journals and conference proceedings.

Registration

Registering for the conference provides access to keynote sessions, technical presentations, and networking opportunities with global experts.

Publication

Publishing through the conference enhances the visibility of your research and connects your work with a broader academic audience.